At Pet02, we are committed to protecting and respecting your privacy. This GDPR Privacy Notice explains how we collect, use, store, and safeguard your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
1. Introduction
This Privacy Notice applies to all users and visitors of our website, www.pet02.com. By using the Site, you agree to the collection and use of information as described in this notice.
2. Information We Collect
We may collect and process the following types of personal data:
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Personal Identification Information: Name, email address, and other contact details you provide voluntarily (e.g., when contacting us or subscribing to our newsletter).
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Usage Data: Includes your IP address, browser type, device identifiers, the pages you visit, and time spent on the Site.
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Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze Site usage. For more information, please see our Cookie Policy.
3. Purposes of Data Processing
We use your personal data for the following purposes:
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To respond to your inquiries and provide customer support.
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To send newsletters or marketing materials (with your consent).
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To analyze traffic and improve the functionality of the Site.
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To comply with our legal and regulatory obligations.
4. Legal Bases for Processing
We process your data based on the following lawful bases:
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Consent: When you voluntarily provide us with information (e.g., newsletter signup).
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Contractual Necessity: To fulfill obligations under any contract between you and us.
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Legitimate Interests: For website optimization, security, and customer communication.
5. Data Retention
We retain personal data only as long as necessary for the purposes described in this notice or as required by applicable law. Once data is no longer needed, it is securely deleted.
6. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
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Right of Access – Request a copy of your personal data.
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Right to Rectification – Correct inaccurate or incomplete information.
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Right to Erasure – Request deletion of your personal data (under certain conditions).
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Right to Restrict Processing – Request limited use of your data.
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Right to Data Portability – Receive your data in a commonly used format.
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Right to Object – Object to processing, particularly for marketing purposes.
To exercise any of these rights, contact us at: [email protected]
7. Data Security
We use industry-standard security technologies and procedures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Sharing of Personal Data
We do not sell or rent your data to third parties. We may share data only with:
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Trusted service providers assisting us in operating the Site or providing services (e.g., hosting, analytics), under GDPR-compliant agreements.
9. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms approved by the European Commission.
10. Marketing and Communication
If you subscribe to our communications, you may unsubscribe at any time by clicking the link in the email or contacting us at [email protected]. We will never send marketing emails without your explicit consent.
11. Cookies
We use cookies and similar technologies for functionality, performance, and analytics. By using our Site, you consent to our use of cookies. You may manage or disable cookies through your browser settings. For more details, please see our Cookie Policy.
12. Updates to This Privacy Notice
We may update this notice from time to time. Any changes will be posted on this page with an updated effective date. Please review this page periodically to stay informed about how we protect your data.
Effective Date: 18/05/2025
13. Contact Us
For any questions, concerns, or to exercise your data rights, please contact:
Toby Chapman
Founder of Pet02
📧 Email: [email protected]